I. General Provisions

These Terms and Conditions (hereinafter referred to as the "Terms") define the rules for using the Green Coins service, which is part of the Planet Heroes platform (www.planetheroes.app), and allows users to exchange Green Coins – loyalty points earned for ecological actions – for rewards and discounts offered by the platform’s partners.

Green Coins is an innovative loyalty program created by the Planet Heroes platform, promoting responsible pro-environmental attitudes and supporting environmental initiatives. The binding version of these Terms is available on the website https://coins.planetheroes.pl/terms, where it can be accessed, reproduced, and stored free of charge through a telecommunication system.

The Terms have been prepared based on the laws applicable in the Republic of Poland and define the rules of the Service, the responsibilities of the Operator and Users, the principles of providing and using the Services offered within the Service, as well as the legal and technical conditions for using the Service.

Every user of the Service is required to carefully read and accept the Terms before using the Service. Using the Service implies acceptance and commitment to comply with these Terms.

The Privacy Policy constitutes a binding and integral part of these Terms, which the User confirms by accepting the Terms. These Terms may be subject to changes. In any case, the binding version of the Terms is the one published on the website: https://coins.planetheroes.pl/terms.

Users of the Service should regularly visit the specified website to review the current provisions of the Terms, as continued use of the Service will be considered direct acceptance of any changes.

The name of the Service, the website’s source code, the principles of operation, logo, graphic design, trademarks, software, and database are legally protected.

Active users of the Green Coins Service may be natural persons who are at least 18 years old and have full legal capacity, legal entities, and organizational units without legal personality that can acquire rights and incur obligations in their own name.

Users may also include individuals aged 13 to 18, to the extent that they can acquire rights and incur obligations in accordance with applicable laws.

II. Definitions

The terms and expressions used in these Terms, unless otherwise defined, have the following meanings:

Green Coins – virtual loyalty points awarded to users for performing pro-environmental activities such as cleaning, planting trees, using public transport, eating vegetarian meals, recycling, etc. These activities are published via the Let’s Do It by Planet Heroes app and/or on the Planet Heroes platform.

User – any natural or legal person who has registered an account on the Planet Heroes platform and participates in the Green Coins program.

Partner – a company or organization cooperating with Green Money Sp. z o.o., offering users discounts, rewards, or other benefits in exchange for Green Coins.

Planet Heroes – a global online platform aimed at supporting environmental protection efforts. It allows users to publish ecological initiatives, such as cleaning public spaces or nature conservation actions, which can be financially supported by other users. Planet Heroes promotes ecological responsibility by rewarding pro-environmental activities and connecting them with companies offering sustainable products.

Let’s Do It by Planet Heroes – a mobile application linked to the Planet Heroes platform, used to record, document, and publish ecological activities carried out by users. Users can report their actions to earn Green Coins and use features that facilitate the exchange of earned points for rewards from program Partners.

III. Program Participation Rules

To participate in the Green Coins program, the user must create an account on the Planet Heroes platform or in the application. Green Coins are awarded for ecological activities that are published and confirmed in the Let’s Do It by Planet Heroes app or on the Planet Heroes platform.

Collected Green Coins can be exchanged for discounts and rewards offered by program partners in available regions. The offer may be territorially limited. Partners decide on the value of discounts and their validity period.

IV. Green Coins Exchange Rules

Users can exchange collected Green Coins for rewards in accordance with the offer available in the Green Coins Service, visible in the user’s account.

Users receive a unique discount code, which can be redeemed in an online store or at a partner’s location. Green Coins have no monetary value and cannot be exchanged for cash.

Green Coins are valid for 12 months from the date of award. After this period, points expire.

V. User Obligations

Users agree to use the service in compliance with the law, these Terms, and good practices. Creating more than one account per individual or legal entity is prohibited. Users must publish only truthful information regarding performed ecological activities.

VI. Administrator’s Responsibility

Green Money Sp. z o.o. is not responsible for the implementation of discounts and rewards offered by partners. Responsibility in this regard lies with the partners. The administrator reserves the right to suspend or terminate the Green Coins service with prior notice to users.

VII. Complaints and Contact

Complaints regarding the functioning of the service or the Green Coins program can be submitted electronically to: [email protected].

The administrator undertakes to review complaints within 14 days of receipt.

VIII. Final Provisions

These Terms are effective from the date of publication on www.planetheroes.app. The administrator reserves the right to introduce changes to the Terms. Users will be informed of changes at least 14 days before they take effect.

Green Coins is a program that rewards responsible pro-environmental attitudes, connecting consumers with companies that care about the environment. The program creates an opportunity for real impact on improving the natural environment while offering attractive material benefits for engaged users.